This discussion topic has been answered Discussion topic: Issue with replacement remote control
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Message posted on 17 Oct 2023 01:29 PM
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My Sky Touch remote control broke so I singed up for a replacement making it clear it is for my main Sky Q Box. Sky have sent me a normal remote rather than a replacement for the Touch one I had. Are the Touch ones still available and therefore they have sent me
the wrong one?
Thank You.
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Message posted on 17 Oct 2023 01:34 PM - last edited: 17 Oct 2023 01:34 PM
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@Richard+05 wrote:
My Sky Touch remote control broke so I singed up for a replacement making it clear it is for my main Sky Q Box. Sky have sent me a normal remote rather than a replacement for the Touch one I had. Are the Touch ones still available and therefore they have sent me
the wrong one?
Thank You.
hi @Richard+05
No , unfortunately, the Touch Remotes have not been produced for a few years.
The only way to get one is to look on ebay etc. for 2nd hand ones
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Message posted on 17 Oct 2023 01:34 PM - last edited: 17 Oct 2023 01:34 PM
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@Richard+05 wrote:
My Sky Touch remote control broke so I singed up for a replacement making it clear it is for my main Sky Q Box. Sky have sent me a normal remote rather than a replacement for the Touch one I had. Are the Touch ones still available and therefore they have sent me
the wrong one?
Thank You.
hi @Richard+05
No , unfortunately, the Touch Remotes have not been produced for a few years.
The only way to get one is to look on ebay etc. for 2nd hand ones
Message posted on 20 Nov 2024 07:51 PM
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Re: Issue with replacement remote control
I won't a repayment remote for the sky
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