Issue with Sky Q. Mini box delivery

[T+D+Milsom]

I have an issue with my sky q mini box reported the issue over two weeks ago with a mini box being sent out it was never received. Reported it again but received a sky q box not the sky q mini box.

Need the correct equipment sending out.

[Anonymous]

@T+D+Milsom Then you need to speak directly to Sky. We are customers like you on here.

[T+D+Milsom]

Keep trying with no luck does anyone have a number that I can speak to a human please.

[Anonymous]

@T+D+Milsom We can't post numbers due to the forum software but if you Google it or use the Contact Us option in the forum footer you will find one. Just stay silent and you'll get through to a human.

If you have a Sky Mobile or Sky Talk package dial 150.

[Daniel0210 · Accepted solution]

@T+D+Milsom 
To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

[T+D+Milsom]

Thank you managed to get through but not resolved as yet. A resolution ticket has been raised and they promise to call me back tomorrow