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Discussion topic: Is there something wrong at sky at the moment

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Message posted on ‎11 Jul 2023 01:23 PM

Is there something wrong at sky at the moment

What is wrong with sky at the moment there is no one ever available to answer the phone I have no way of using my sky at no way of getting in touch any help out there please 

 

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This message was authored by: GD1

Message posted on ‎11 Jul 2023 01:30 PM - last edited: ‎11 Jul 2023 01:31 PM

Re: Is there something wrong at sky at the moment

Posted by a Superuser, not a Sky employee. Find out more

@Hayley++Belcher  If you advise the forum of the issue we may be able to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Hayley++Belcher

Message posted on ‎11 Jul 2023 01:43 PM

Re: Is there something wrong at sky at the moment

My tv is not connecting with remote control properly some functions work others don't for example pressing the centre button does nothing press left of the central button turns the th off all other buttons turns the volume down except the volume button which works  I can no longer use the voice activated button as I keep being told to press 1 and 3 for 3 seconds all this does is to wind me up further  

my TV is unusable and I am beyond frustrated going through all "self help " screens 

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