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Discussion topic: Is there something wrong at sky at the moment

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This message was authored by Hayley++Belcher This message was authored by: Hayley++Belcher

Is there something wrong at sky at the moment

What is wrong with sky at the moment there is no one ever available to answer the phone I have no way of using my sky at no way of getting in touch any help out there please 

 

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This message was authored by GD1 This message was authored by: GD1

Re: Is there something wrong at sky at the moment

Posted by a Superuser, not a Sky employee. Find out more

@Hayley++Belcher  If you advise the forum of the issue we may be able to help.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass, Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Hayley++Belcher
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This message was authored by Hayley++Belcher This message was authored by: Hayley++Belcher

Re: Is there something wrong at sky at the moment

My tv is not connecting with remote control properly some functions work others don't for example pressing the centre button does nothing press left of the central button turns the th off all other buttons turns the volume down except the volume button which works  I can no longer use the voice activated button as I keep being told to press 1 and 3 for 3 seconds all this does is to wind me up further  

my TV is unusable and I am beyond frustrated going through all "self help " screens 

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