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Discussion topic: Sky Q sound not lip syncing to surrounded sound

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This message was authored by Raj+J+007 This message was authored by: Raj+J+007

Sky Q sound not lip syncing to surrounded sound

Hi 

 

I have just bought Sonos surround sound and speech on all channels are not syncing with the sound. I have seen where can change the speed up but I need the speech to be slightly back as when people talk the lips move slightly faster than the voice. I have changed hdmi leads and contacted Sonos and they have confirmed it's the sky q box as when I change to just tv it syncs perfectly. Any ideas please. 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q sound not lip syncing to surrounded sound

Posted by a Superuser, not a Sky employee. Find out more

@Raj+J+007 wrote:

...contacted Sonos and they have confirmed it's the sky q box 


And contact Sky and they will say it's the Sonos......

 

Anyway, how's it connected?  Are you using eARC?

I am just another Sky customer and my views are my own
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