Discussion topic: Interruption on mini box
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Message posted on 21 Sep 2025 11:25 AM
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Interruption on mini box
My mini keeps losing internet signal and then stutters.
Tried All the rebooting scenarios.
Tried with wifi, with mesh wifi and direct cables none make any different.
Main Skybox is old, the hard drive emptied several times.
The main box does not stutter. Its signal comes from the dish.
Does the main box need a constant stable internet signal?
Does the mini box need a constant stable internet signal?
How can I monitor the incoming internet signal for interruptions?
I fear this maybe a problem
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Message posted on 21 Sep 2025 01:21 PM
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Re: Interruption on mini box
@IntoSky wrote:
Does the main box need a constant stable internet signal?
For streaming apps, yes. Everything else arriving on-demand can buffer to the hardware drive.
Does the mini box need a constant stable internet signal?
No, but it absolutely requires a stable signal from the main Q box because that's where its data comes from.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 21 Sep 2025 05:21 PM
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Re: Interruption on mini box
so how can i test that the interuption is on the line coming into the house or an internal problem in the house
Message posted on 21 Sep 2025 05:33 PM
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Re: Interruption on mini box
Is this live TV (or a recording of it) or a streaming app?
Message posted on 21 Sep 2025 05:37 PM
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Re: Interruption on mini box
its live tv on the mini box. main sky q box does not falter
Message posted on 21 Sep 2025 05:40 PM
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Re: Interruption on mini box
Then it's nothing to do with the incoming internet connection since that isn't used for live TV.
And the mini box is connected via ethernet? To what? And is wifi disabled on it?
Message posted on 21 Sep 2025 05:44 PM
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Re: Interruption on mini box
i tried the mini box with ethernet cable - wireless off.
then tried with the connection over wifi via linksys mesh system - the mesh node is connected via ethernet cables
Message posted on 21 Sep 2025 05:56 PM
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Re: Interruption on mini box
Hi @IntoSky The mini box should be using the Sky Q Mesh, not your Linksys Mesh. The best solution is Ethernet from Main Sky Q box to Mini.
Message posted on 21 Sep 2025 06:14 PM
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Re: Interruption on mini box
sky q box is to far away from the mini, hence the ethernet cable connection but this still caused stuttering
will get the ethernet cable tested
Message posted on 21 Sep 2025 09:52 PM - last edited: 21 Sep 2025 09:54 PM
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Re: Interruption on mini box
@IntoSky wrote:i tried the mini box with ethernet cable - wireless off.
then tried with the connection over wifi via linksys mesh system - the mesh node is connected via ethernet cables
Sorry but you didn't answer the question. What was the ethernet cable connected to?
it might be faulty but that's rare.
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