Discussion topic: Internet keeps dropping on our Sky Q box
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Message posted on 06 Oct 2023 12:57 PM
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Internet keeps dropping on our Sky Q box
We have Sky broadband, Sky Q main box and 3 mini boxes and 3 boosters around the house. Our router is upstairs in the middle of the house, the main sky box is at one end of the house connected obviously to the satellite dish. We drop our internet connection up to 5 times a day, sometimes briefly when the main box recovers but sometimes it requires a hard reset of the main box, router and all the mini boxes. I have checked out the stats page (see below) but have no idea what any of the data means so would appreciate any thoughts on how we fix this very, very frustrating problem!
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Message posted on 09 Oct 2023 01:05 PM
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Re: Internet keeps dropping on our Sky Q box
@GaryBloomfield Your duplicate thread created today has been removed as this one is still active.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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