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Discussion topic: Internet connection

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This message was authored by: Russputin

Internet connection

Sky Q box is receiving Satellite signal but won't connect to my router.  I've tried rebooting the box and redoing the connection, manually inputting password but the box won't connect.  The BT broadband speed is optimal,  other connected devices having no connectivity problems . Sky mini box won't work either. 

Anyone else got the same problem or any solution 

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This message was authored by: PandJ2020

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

Q will only connect to 3rd party broadband on 2.4GHz.

 

Best to split SSID's to prevent any steering.

I am just another Sky customer and my views are my own even if you don't like the answers
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