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Discussion topic: Intermittent signal loss

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This message was authored by: Devon+girly

Intermittent signal loss

Our tv keeps losing signal for a few seconds. It does it multiple times on some days but not at all on others. We have reset and checked all connections are secure. Very annoying as it flicks off at the wrong moment! Not pixelating!

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This message was authored by: Lisa-P1987

Re: Intermittent signal loss

Posted by a Sky employee

Hi there @Devon+girly , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Lisa-P1987

Re: Intermittent signal loss

Posted by a Sky employee

Update - Spoken to @Devon+girly and have booked an engineer after troubleshooting. 

Thanks

Lisa - Sky Tech Team Expert
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