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Discussion topic: Interactive problems

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This message was authored by: nightowlqueen

Interactive problems

Extremely annoying Sky Q screen keeps going black and when picture comes back, it has skipped backwards in the match!! Have rebooted several times. Other times it freezes for a minute or two. 

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This message was authored by: -Heather-

Re: Interactive problems

Posted by a Sky employee

Hi @nightowlqueen, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 
 

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