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Discussion topic: IP ADDRESS

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This message was authored by: HF5

IP ADDRESS

How do I find out my sky Q IP ADDRESS

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This message was authored by: davidgc

Re: IP ADDRESS

Hi there

Do you mean 192.168.0.1 for the hub?.

This message was authored by: nigea99

Re: IP ADDRESS

Posted by a Superuser, not a Sky employee. Find out more

@HF5 wrote:

How do I find out my sky Q IP ADDRESS


HI @HF5 

 

Home - Settings - Status - Network Connection 

Scroll Right Network Setup & Press Select

Scroll down to Advanced Settings  - Press Select

This message was authored by: Caro22

Re: IP ADDRESS

I have found my IP address via your instructions, thank you. Can you also tell me where i find the Gateway  and DNS settings (I am having a lot of trouble connecting my TV) I have inherited the TV, so do not have instructions. THanks again

This message was authored by: xenon81

Re: IP ADDRESS

Do you mean you're having problems connecting the Sky box to the new TV? You don't need IP/DNS etc details to do that. 

This message was authored by: Chodley

Re: IP ADDRESS

Posted by a Superuser, not a Sky employee. Find out more

The gateway and DNS are both the local IP address of your router. Automatic IP configuration should pick this up without having to specify it manually.

This message was authored by: Marlu-Nyu

Re: IP ADDRESS


@HF5 wrote:

How do I find out my sky Q IP ADDRESS


Firstly, you'll need to connect your Sky Q box to the Internet, either via WiFi or via an ethernet cable. 

Once done,

 

  1. Press the HOME button (black button above the blue microphone button)
  2. Scroll down to Settings and press SELECT
  3. Select Status
  4. Select Network Connection
  5. Scroll right to Network Setup and press SELECT
  6. Scroll down to Advanced Settings and press SELECT
  7. In IP Settings, the IP address of the Sky Q box is shown, for example, mine is 192.168.0.7

Note: this 192 address is a local network address that your WiFi router understands and is not an external site. 

 

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