I simply want to book an engineer visit. Online booking not working. help????

[Helen999]

Just at need an engineer!!!

[Daniel0210]

@Helen999 

**bleep** Sky Q issue do you have? Someone on here might be able to advise you and save you a phone call. 

edit- not sure what I typed there 😂 it was meant to say 'What'. 

[Helen999]

I have changed my broadband supplier and of course this has necessitated changes on my skyq main box. Fine and it's ok.  But....my 2 mini boxes will no longer work. I have applied same changes to them but they won't work. 
I have tried everything many times in every order you can think of 🙈. 
End of tether!

any help???

[simon194]

---

@Helen999 wrote:

I have changed my broadband supplier and of course this has necessitated changes on my skyq main box. Fine and it's ok.  But....my 2 mini boxes will no longer work. I have applied same changes to them but they won't work. 
I have tried everything many times in every order you can think of 🙈. 
End of tether!

any help???

---

The mini boxes should only require a network reset and then reconnecting to the main Q box using WPS. They don't connect to the new wifi router.

[Helen999]

Thank you but I have tried this. 
As you say this should solve it!! But....it just won't. 😫😵‍💫

[Chodley]

talk us through what you're doing and what happens