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Discussion topic: I require a returns label for my old sky box

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This message was authored by: Slf473

I require a returns label for my old sky box

I require a returns label for my old equipment

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This message was authored by: GD1

Re: I require a returns label for my old sky box

Posted by a Superuser, not a Sky employee. Find out more

@Slf473  These are normally sent after the 31 day cool off, however you can usre your own packaging.

 

You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Invisiblename

Re: I require a returns label for my old sky box

Posted by a Superuser, not a Sky employee. Find out more

@Slf473 wrote:

I require a returns label for my old equipment


What do you mean by "old"?  If it is a Sky HD+ box, that is yours to keep

I am just another Sky customer!
This message was authored by: Anonymous

Re: I require a returns label for my old sky box


@Slf473 wrote:

I require a returns label for my old equipment


Please have a look at:

UK: https://www.sky.com/help/articles/return-or-recycle-sky-equipment
Ireland: https://www.sky.com/help/articles/return-or-recycle-sky-equipment-roi

 

Here is where you can return your item(s). Sky have a partnership with Royal Mail (UK) and An Post (Ireland) for returning items for free. The links to the partner website is in the instruction links above. 

 

Direct links to partner websites:
Royal Mail: https://www.royalmail.com/track-my-return#/details/2164

An Post: https://www.anpost.com/Post-Parcels/Click-and-Post/Returns

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