@Gwills1 wrote:
I have had two Sky mini boxes for several years but no longer need the second one.
I would like to remove it from my package and can return all the equipment but how do I do this?
hi @Gwills1
the subscription is called multiscreen and is a single subscriiption covering all mini boxes so if you still want to use one then you can't cancel it.
There is no reduction for not using a second box.
SKY's returns system only works when you cancel the full multiscreen & would get confused if you try to return just one - so best just to leave it switched off until you cancel the subscription needed for the other
