I’m having trouble turning on my sky q box . I’ve changed batteries in my remote and connected to bo

[Suzan1]

I'm having to turn off at mains every other day .. and sometimes it comes on without the remote.

[Addie15]

Hi there, @Suzan1.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147