Discussion topic: I keep getting a message saying network cable disconnected

This message was authored by: LJR1 · ‎26 Dec 2023

A pop up message keeps appearing on the screen every few minutes saying network cable disconnected ( even though sky is still working). It then asks if I want to set up a wired connection or not.

This message was authored by: GD1 · ‎26 Dec 2023

@LJR1 It won't be your Sky Q box but rather a message from your TV, you'll need to resolve this with the TV itself.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: I keep getting a message saying network cable disconnected

I keep getting a message saying network cable disconnected

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Re: I keep getting a message saying network cable disconnected

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