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Discussion topic: I have lost my Sky Q picture. Neither can I play recordings already made. I need an engineers visit.

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Avatar for Peter300962
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This message was authored by: Peter300962

Message posted on ‎06 Sep 2024 09:34 AM

I have lost my Sky Q picture. Neither can I play recordings already made. I need an engineers visit.

Can not tune to ANY station or play anything already recorded. 

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Avatar for Chodley
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Superuser
This message was authored by: Chodley

Message posted on ‎06 Sep 2024 09:40 AM

Re: I have lost my Sky Q picture. Neither can I play recordings already made. I need an engineers vi

Posted by a Superuser, not a Sky employee. Find out more

What do you see on-screen? Any error messages?

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Avatar for twilight+princess
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This message was authored by: twilight+princess

Message posted on ‎08 Sep 2024 07:27 PM

Re: I have lost my Sky Q picture. Neither can I play recordings already made. I need an engineers vi

Posted by a Superuser, not a Sky employee. Find out more

Do you see anything onscreen? Is there any error message?
Is the TV on the correct HDMI channel?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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