I have just bought a new LG TV and every so often I get a HDCP error? How do I resolve?

[Steve400]

The error does appear intermittently, if I remove the HDMI cable and then reconnect into the same port it resolves the issue, but comes back a few days later..?

[oldfella]

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@Steve400 wrote:
The error does appear intermittently, if I remove the HDMI cable and then reconnect into the same port it resolves the issue, but comes back a few days later..?

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Have you tried a different HDMI cable @Steve400 

[Steve400]

Not yet, does this normally resolve the issue? Have used a different port in tv but had the issue again.

[oldfella]

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@Steve400 wrote:
Not yet, does this normally resolve the issue? Have used a different port in tv but had the issue again.

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Hi @Steve400 

it's one of the first things to try with any HDMI issues.

[PandJ2020]

Is it supplied cable or a longer one?

[Steve400]

It is the one supplied with the box, only had the box about 3-4 months

[Steve400]

I'll give it a go...thxs

[Steve400]

Supplied cable that came with the Q Box?

[westland16]

There have been a number of issues reported on 'avforums' with the latest LG TV's (I have a G4), including:

HDCP connection issues

Intermittent sound dropouts

Intermittent video dropouts

I have updated to the latest software (3.11.05) which helped, and turned off 'quick start', and now I hardly have any issues.

Hopefully, future updates will fix more things.