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Discussion topic: I have cancelled my contract and have been sent out packaging to return. The letter says return q bo

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This message was authored by Mal1 This message was authored by: Mal1

I have cancelled my contract and have been sent out packaging to return. The letter says return q bo

I have cancelled and sky sent out packaging and letter to return q box. Do I have to return internet router ect too?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have cancelled my contract and have been sent out packaging to return. The letter says return

Posted by a Superuser, not a Sky employee. Find out more

@Mal1 wrote:

Do I have to return internet router ect too?


@Mal1 

Have you cancelled Sky Broadband as well? If so, and they were cancelled together, the return boxes for the hub should arrive first as the notice period is 14 days. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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