03 Dec 2023 02:19 PM
Every time I try to watch a movie and press download it stays on 0% nothing happening. This is in sky cinema. Anyone have any ideas how to resolve?
04 Dec 2023 08:43 AMPosted by a Sky employee
Hi there @Nina347 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Dec 2023 09:26 AMPosted by a Sky employee
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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