Discussion topic: I can not get programmes on my TV
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Message posted on 14 Aug 2024 09:53 PM
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I can not get programmes on my TV
My TV is a a black screen it had a message on saying there was a technical issue. Sky box still.working but no programmes that I have recorded are showing on TV
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Message posted on 14 Aug 2024 09:58 PM
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Re: I can not get programmes on my TV
@SusieS5 wrote:
My TV is a a black screen it had a message on saying there was a technical issue. Sky box still.working but no programmes that I have recorded are showing on TV
Hi @SusieS5
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
If you still have the issue
Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel.
Message posted on 14 Aug 2024 10:04 PM
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Re: I can not get programmes on my TV
All sorted, we updated and everything went off, we turned off elec for a few.mins and hey presto it all came back on.
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