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Discussion topic: I am moving to Wales on the 9th September and I would like to get sky up and running. There is a sk

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Message posted on ‎28 Sep 2023 09:42 AM

I am moving to Wales on the 9th September and I would like to get sky up and running. There is a sk

I am moving to Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 on September 9th and would like to get sky set up and running. There is already a Sky dish outside and the wire are in the cottage. The previous owner had sky installed. Can you help me please.

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Message posted on ‎28 Sep 2023 10:04 AM

Re: I am moving to Wales on the 9th September and I would like to get sky up and running. There is

Posted by a Superuser, not a Sky employee. Find out more

You will need to phone Sky to arrange to have Sky Q installed at your new property:

 

https://www.sky.com/help/articles/home-move-book-av2

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This message was authored by: PandJ2020

Message posted on ‎28 Sep 2023 10:06 AM

Re: I am moving to Wales on the 9th September and I would like to get sky up and running. There is

Posted by a Superuser, not a Sky employee. Find out more
@Janet54321 wrote:

I am moving to Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 on September 9th

Are you Marty McFly?  I presume you meant October.

 

@Janet54321 wrote:

The previous owner had sky installed. Can you help me please.

You need to book a home move with Sky.  It may be too late for early October - see here: https://www.sky.com/help/articles/home-move-start

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎28 Sep 2023 10:51 AM

Re: I am moving to Wales on the 9th September and I would like to get sky up and running. There is

Posted by a Superuser, not a Sky employee. Find out more

@Janet54321 

And remember that a significant percentage of Q functionality requires broadband, and new broadband provision also has a considerable lead time.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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