I am having problems logging into discovery plus channel

[Guvy123]

I am having problems logging into discovery plus channel. 

[Guvy123]

Hello is anyone available to assist me?

[oldfella]

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@Guvy123 wrote:

I am having problems logging into discovery plus channel. 

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Hi @Guvy123 

You need to correctly follow all the instructions in the following link

https://www.sky.com/help/articles/discovery-plus

[Guvy123]

I had a call from sky this morning and they introduced the offer that I will get discovery plus for free and they had upgraded this on my account but I don't understand why I should register and choose a monthly payment plan when it's free.  Please explain

[oldfella]

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@Guvy123 wrote:

I had a call from sky this morning and they introduced the offer that I will get discovery plus for free and they had upgraded this on my account but I don't understand why I should register and choose a monthly payment plan when it's free.  Please explain

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Hi @Guvy123 

You see from the link that I posted Discovery plus is free to Sky Q subscribers.

However you still need to subscribe through Sky Marketplace and set up an account through the Discovery plus website.

If you’re eligible for discovery+ at no extra cost as part of your Sky subscription, the price will show as £0.

[nigea99]

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@Guvy123 wrote:

I had a call from sky this morning and they introduced the offer that I will get discovery plus for free and they had upgraded this on my account but I don't understand why I should register and choose a monthly payment plan when it's free.  Please explain

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if you correctly follow the steps in the link @oldfella  has posted you should not need to choose a payment plan - although you are likely to need to set up your credentials to use the service