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Discussion topic: I Can’t see option or how to order additional (2nd) sky q mini box ?

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This message was authored by Cwmgweche This message was authored by: Cwmgweche

I Can’t see option or how to order additional (2nd) sky q mini box ?

I Can’t see option or how to order additional (2nd) sky q mini box ?


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This message was authored by bob1234 This message was authored by: bob1234 Answer

Re: I Can’t see option or how to order additional (2nd) sky q mini box ?

Posted by a Superuser, not a Sky employee. Find out more

@CwmgwecheThere is an option in your on line account, not that easy to find but log in and look at "your products" and scroll down. Hopefully this link will take you there.
https://www.sky.com/hub/tv?dr=s

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This message was authored by GD1 This message was authored by: GD1

Re: I Can’t see option or how to order additional (2nd) sky q mini box ?

Posted by a Superuser, not a Sky employee. Find out more

@Cwmgweche   Give Sky a call, you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by bob1234 This message was authored by: bob1234 Answer

Re: I Can’t see option or how to order additional (2nd) sky q mini box ?

Posted by a Superuser, not a Sky employee. Find out more

@CwmgwecheThere is an option in your on line account, not that easy to find but log in and look at "your products" and scroll down. Hopefully this link will take you there.
https://www.sky.com/hub/tv?dr=s

Cwmgweche
Topic Author
This message was authored by Cwmgweche This message was authored by: Cwmgweche

Re: I Can’t see option or how to order additional (2nd) sky q mini box ?

Thanks @bob1234 for pointing me in the right direction !

 

That button didn't work in iPad app (errors when click on your products!) but worked for me from iPhone app and now all ordered.

 

thanks !

This message was authored by stormy1954 This message was authored by: stormy1954

Re: I Can’t see option or how to order additional (2nd) sky q mini box ?

This link worked for me

 

https://www.sky.com/mysky/tv/home-setup

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