@Gingerwinger wrote:
I have a new remote controller but don't know how to set it up
Hi @Gingerwinger
With the Q box on with green led try completly reset your new Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
See following link for full help.
https://www.sky.com/help/articles/sky-q-remote-help
