How to download content from Netflix on more than one device.

[Kirstywhiteside88]

We changed our sky package last year and with that it included a Netflix subscription. So we linked our Netflix account to the new sky account. I have two kids who both use different tablets, but with this new package I am only able to download content onto one device. I am happy to pay to be able to do this but as this is through sky I need to do it through them. But return to figure out who I speak to about it is impossible. Any help???

[GD1]

@Kirstywhiteside88  If you pay for netflix through Sky you'll need to call Sky to upgrade to the appropriate base pack t allow netflix on multiple devices https://www.sky.com/help/articles/netflix-faqs

[Laing1]

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@Kirstywhiteside88 wrote:

We changed our sky package last year and with that it included a Netflix subscription. So we linked our Netflix account to the new sky account. I have two kids who both use different tablets, but with this new package I am only able to download content onto one device. I am happy to pay to be able to do this but as this is through sky I need to do it through them. But return to figure out who I speak to about it is impossible. Any help???

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@Kirstywhiteside88 as per @GD1 with Netflix it depends on what packages you have with Sky, as to how many screens and what resolution you get Netflix in see below



Netflix Basic              Sky Ultimate TV Pack (1 screen) 

Netflix Standard     Sky  Ultimate TV Pack and Sky HD pack (2 Screens)

Netflix Premium      Sky Ultimate TV Pack and Sky HD pack plus Sky UHD Pack  (4 Screens)