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Discussion topic: How to cancel sky mini box

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This message was authored by Norrie18 This message was authored by: Norrie18

How to cancel sky mini box

How do I go about cancelling a sky mini box?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How to cancel sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Norrie18 
To remove part of your TV package (in your case Sky Multiscreen) you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove it. Sky will send return packaging near the end of the notice period to return the mini box. Keep your proof of posting safe and indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oldfella This message was authored by: oldfella

Re: How to cancel sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Norrie18 wrote:

How do I go about cancelling a sky mini box?


If you only have one mini box then you need to cancel your Sky Q Multiscreen subscription @Norrie18 

If you have two there is no point in cancelling one because they have no individual subscription.

Norrie18
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This message was authored by Norrie18 This message was authored by: Norrie18

Re: How to cancel sky mini box

Many thanks

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