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This discussion topic has been answered Discussion topic: How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

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This message was authored by: Garry25

How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

I am a new customer to Sky. 

 

I would like to place an order for Sky Q as I do not want Sky Stream or Sky Glass. 

The website only has Sky Glass & Sky Stream listed and has no option for Sky Q.

 

Can someone tell me how i can order Sky Q?

 

The Sky website gives no option for me to speak with a human being over the phone and i'm ready for going to Virgin just to stop the stress. 


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This message was authored by: Mark39 Answer

Re: How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

Posted by a Superuser, not a Sky employee. Find out more

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This message was authored by: Daniel0210

Re: How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

Posted by a Superuser, not a Sky employee. Find out more

@Garry25 

You can order Sky Q by calling.


To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: lettice

Re: How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

Posted by a Superuser, not a Sky employee. Find out more

On the Sky page, where you are seeing Sky Glass and Sky Stream, click on the menu drop-down top left.

In the search bar enter Sky Q, you should see a buy Sky Q option.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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This message was authored by: Garry25

Re: How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

Thanks for your reply.
There is no option for Sky Q. just stream & Glass

This message was authored by: Mark39 Answer

Re: How can i place a new order as a new customer for Sky Q? Everything leads to Sky Stream!!!!

Posted by a Superuser, not a Sky employee. Find out more

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