How can I return mini box sky q as sold second to.they said they will send something n will return b

[w+Ahmed]

Sky mini box no longer needed,sky customer service promise to send some bags to return but still no luck.what to do

[Daniel0210 · Accepted solution]

@w+Ahmed 
I'm a little confused with your thread title as Sky Q boxes and mini boxes are never sold. Any that you may have bought is stolen property.

If you’ve successfully cancelled Multiscreen Sky should send out returns packaging near the end of any cancellation period, [31 days for Sky Q].

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.