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Discussion topic: Hisense U7K HDR issue on Sky Q content

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This message was authored by: Luke00

Hisense U7K HDR issue on Sky Q content

I recently bought this new tv. Most content looks great, however on recorded/downloaded HDR content the tv dims significantly. Other content such as on Disney+ , Netflix etc. look fine. What is causing this issue?  I've heard it may be to do with the HLG format but not too sure... 

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This message was authored by: nigea99

Re: Hisense U7K HDR issue on Sky Q content

Posted by a Superuser, not a Sky employee. Find out more

@Luke00 wrote:

I recently bought this new tv. Most content looks great, however on recorded/downloaded HDR content the tv dims significantly. Other content such as on Disney+ , Netflix etc. look fine. What is causing this issue?  I've heard it may be to do with the HLG format but not too sure... 


hi @Luke00 

 

It is very likely that your TV does not have a bright enough peak brightness to work with the type of HDR that SKY uses which as you have read is called HLG.

 

This type of HDR needs a screen with a peak brightnes of at least 600 nits (aka cd/m2) - unfortunately you may not be able to find this detail in any specifications.

 

Streaming apps such Netflix, Disney+ & Prime do not use thiis type of HDR which do not cause any dimming

 

It may be possible that playing with the Settings you may be able to get a watchable picture

 

What does the picture look like watching UHD contenton the inbuilt iPlayer ?  

 

 

This message was authored by: cuke

Re: Hisense U7K HDR issue on Sky Q content


@Luke00 wrote:

I recently bought this new tv. Most content looks great, however on recorded/downloaded HDR content the tv dims significantly. Other content such as on Disney+ , Netflix etc. look fine. What is causing this issue?  I've heard it may be to do with the HLG format but not too sure... 


Check the settings from here https://www.rtings.com/tv/reviews/hisense/u7k-u7-u75k

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