Hi, im new ti sky q and am finding the restart programme prompt very annoying. Can this function be

[Stuart1973]

I find the Restart programme prompt when i change channel annoying, can i turn this off. Thanks

[PandJ2020]

Unfortunately not

[Stuart1973]

In that case sky q has to go

[Invisiblename]

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@Stuart1973 wrote:

In that case sky q has to go

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That's going to be expensive if you're outside the initial cooling-off period, you'd need to pay off all the remaining months of your contract 

[digglerthelegend]

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@Stuart1973 wrote:

In that case sky q has to go

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Just press the back up button on the remote when the prompt appears.

If you're willing to cancel a contract because of 1 trivial annoyance then good luck finding another provider who satisfies your requirements. 

[Stuart1973]

It was a replacement for my old sky hd my contract wasnt renewed  so no cost to me at all.

[Daniel0210]

@Stuart1973 

I assume the mention of cost was connected to your suggestion of cancelling your subscription. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

[Stuart1973]

Do you all take delight in the fact that i would have to pay.... how do i leave this forum never mind lesve sky 

[Mark39]

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@Stuart1973 wrote:

how do i leave this forum never mind lesve sky 

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https://helpforum.sky.com/t5/user/myprofilepage/tab/personal-profile:close-account

[Raider999]

@Stuart1973 I don't think the responses indicated "delight that you would have to pay" merely a warning of what you might expect.

As for leaving the forum - you don't have to do anything , just don't login to the forum.

[Daniel0210]

@Stuart1973 

Exactly as stated by @Raider999 As you mentioned the possibility of cancelling your subscription we were merely explaining the possible pitfalls in that scenario.