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Discussion topic: Hi our sky box is not working saying no signal

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Avatar for Miss+r+l+owens
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This message was authored by: Miss+r+l+owens

Message posted on ‎31 May 2023 06:07 PM

Hi our sky box is not working saying no signal

Hi our sky box isn't working it's saying no signal 

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Avatar for Tim+Adams
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This message was authored by: Tim+Adams

Message posted on ‎31 May 2023 06:12 PM

Re: Hi our sky box is not working saying no signal

Hi @Miss+r+l+owens 

 

Do you have Sky Glass / Stream?

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
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This message was authored by: Miss+r+l+owens

Message posted on ‎31 May 2023 08:15 PM

Re: Hi our sky box is not working saying no signal

No not got sky glass just box 

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This message was authored by: GD1

Message posted on ‎31 May 2023 08:18 PM

Re: Hi our sky box is not working saying no signal

Posted by a Superuser, not a Sky employee. Find out more

@Miss+r+l+owens  Your post has been moved from the Sky Glass forum as you don't have that system.

 

Have you tried unplugging your box for a minute and plug back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Miss+r+l+owens

Message posted on ‎31 May 2023 08:20 PM

Re: Hi our sky box is not working saying no signal

Yes still nothing tried everything 

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This message was authored by: Laing1

Message posted on ‎31 May 2023 08:20 PM

Re: Hi our sky box is not working saying no signal

Posted by a Superuser, not a Sky employee. Find out more
@Miss+r+l+owens wrote:

Hi our sky box isn't working it's saying no signal 

@Miss+r+l+owens does it say no signal or no satellite signal ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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