Help!

[Lyndsay41]

 I have moved house and trying to set up my mini box. This comes up but when I press the button nothing happens. Can any1 help?

[Quoman7]

Hi @Lyndsay41  Firstly did you inform SKY of your house move prior to moving in?

Secondly try the set up instructions i the link Here  for the Mini box.

[Lyndsay41]

Yes I informed them. The box is working downstairs and that's us just decorated the bedroom upstairs and tried to set it up. I can't get past the screen saying to press the select button. Nothing is happening 

[Tom-W19]

Hi @Lyndsay41 

Can you try re-pairing the remote by pointing it at the Mini Box then press/hold the numbers 1 and 3 together for three seconds.

The remote should flash red a couple of times.

Afterwards try pressing Select on your remote to see if it goes to Step 2.

Let me know how you get on and we can help you further if required.