Discussion topic: Help pl

This message was authored by: Mick1053 · ‎08 Feb 2026

Help playing recordings

This message was authored by: SKY1992bf · ‎08 Feb 2026

@Mick1053 what exactly is happening when you try and play recordings?

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This message was authored by: Mick1053 · ‎08 Feb 2026

When you go to play a recording it just shows a picture but will not play

This message was authored by: Laing1 · ‎08 Feb 2026

@Mick1053 wrote:

Help playing recordings

@Mick1053 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

I have also removed your duplicate post

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

Discussion topic: Help pl

Help pl

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