@Gezzie+103 wrote:
I've lost the hbo app since an engineer installed a new q box on Tuesday, I've refreshed the apps several times and rebooted the TV but no luck. Any idea as to what I can do please?
hi @Gezzie+103
Did you also check & if necessary update the software version ?
if not, please see this link:
To check & refresh if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks
Please note we do know that the step to refresh apps often does not action immediately and may take several hours before it does but usually not that long
