23 Jan 2025 08:36 PM
Why can't I watch Hayu through sky? It constantly freezes. I've restarted the sky box, my connection is fine as I can watch the app on my phone no problem. I've refreshed my apps and it's still the same. Paying a lot of money for sky every month and can't even watch the apps
24 Jan 2025 11:16 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
26 Jan 2025 03:15 PM
Posted by a Sky employeeHi there
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
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