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Discussion topic: Hayu freezing

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This message was authored by Vixen3780 This message was authored by: Vixen3780

Hayu freezing

Why can't I watch Hayu through sky? It constantly freezes. I've restarted the sky box, my connection is fine as I can watch the app on my phone no problem. I've refreshed my apps and it's still the same. Paying a lot of money for sky every month and can't even watch the apps 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Hayu freezing

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Hayu freezing

Posted by a Sky employee

Hi there

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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