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Discussion topic: Hayu activation issues

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This message was authored by: Happyhypo1

Hayu activation issues

Hi all, if anyone is having issues with hayu right now like me, I have been in touch with sky tech team. They have advised that hayu are doing a software update and this should be completed by midnight on the 15/07/2025. I am having issues with pairing even though both my sky Q and sky Q mini are paired. So if you are having issues it's not you it's them.

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This message was authored by: Laing1

Re: Hayu activation issues

Posted by a Superuser, not a Sky employee. Find out more

 


@Happyhypo1 wrote:

Hi all, if anyone is having issues with hayu right now like me, I have been in touch with sky tech team. They have advised that hayu are doing a software update and this should be completed by midnight on the 15/07/2025. I am having issues with pairing even though both my sky Q and sky Q mini are paired. So if you are having issues it's not you it's them.


@Happyhypo1 Good to know 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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