Discussion topic: Hardwire Sky Q
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Message posted on 19 Sep 2023 07:48 PM
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Hardwire Sky Q
Hello,
just connected my sky q box using the Ethernet port. I assumed like most other kit this would mean the box would default to the wired connection but apparently not. So I reset my connection and it worked for a couple of minutes then flipped back to the Wi-Fi!
Ao I resorted to google and then tried disabling the Wi-Fi. This seemed to finally get it to stay on the Ethernet.
Then I thought I would test my mini as nd it's lost connection with the q box which I suppose makes sense as I disabled the Wi-Fi.
So the question is can I have my Q box wired and my mini on Wi-Fi?
thanks
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Message posted on 19 Sep 2023 07:53 PM
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Re: Hardwire Sky Q
@Vic68 wrote:
Hello,
just connected my sky q box using the Ethernet port. I assumed like most other kit this would mean the box would default to the wired connection but apparently not. So I reset my connection and it worked for a couple of minutes then flipped back to the Wi-Fi!
Ao I resorted to google and then tried disabling the Wi-Fi. This seemed to finally get it to stay on the Ethernet.
Then I thought I would test my mini as nd it's lost connection with the q box which I suppose makes sense as I disabled the Wi-Fi.So the question is can I have my Q box wired and my mini on Wi-Fi?
thanks
Hi @Vic68
Yes you can but as you see you need the main Q box on for the mini to connect if on 3rd party broadband.
If you are on Sky Broadband you can connect the mini to the Q router by WiFi.
However with Sky Broadband there is no point in turning the box WiFi off
Message posted on 19 Sep 2023 07:58 PM
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Re: Hardwire Sky Q
Thanks,
I don't have sky broadband.
Do you know how I can do it as as far as I can work out , you need the Wi-Fi off for the wired to work but you need the Wi-Fi on for the mini to work?
cheers
Message posted on 19 Sep 2023 08:05 PM
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Re: Hardwire Sky Q
@Vic68 wrote:
Thanks,
I don't have sky broadband.
Do you know how I can do it as as far as I can work out , you need the Wi-Fi off for the wired to work but you need the Wi-Fi on for the mini to work?
cheers
Hi @Vic68
You cannot turn off the main Q box WiFi if using a mini (by WiFi) when using non Sky Broadband.
Carry out a Network reset on the main Q box with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router . Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
This should then help the main box retain its Ethernet setting.
Message posted on 19 Sep 2023 08:11 PM
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Re: Hardwire Sky Q
Unfortunately that's what I have done a few times and it keeps the wired connection for about 2 minutes then reverts to the Wi-Fi. The only was to stop this is th disable the Wi-Fi.
Message posted on 19 Sep 2023 08:13 PM - last edited: 19 Sep 2023 08:14 PM
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Re: Hardwire Sky Q
@Vic68 wrote:
Unfortunately that's what I have done a few times and it keeps the wired connection for about 2 minutes then reverts to the Wi-Fi. The only was to stop this is th disable the Wi-Fi.
What makes you think it is reverting to WiFi @Vic68 ?
You can ignore the Network SSID shown in Network info as this just the Qmesh and not what Network the box is using.
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