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Discussion topic: Hard drive problem

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Avatar for Park123
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This message was authored by: Park123

Message posted on ‎11 Aug 2024 05:17 PM

Hard drive problem

I have reset my tv five times now and I have absolutely No service

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎11 Aug 2024 05:25 PM - last edited: ‎11 Aug 2024 05:26 PM

Re: Hard drive problem

Posted by a Superuser, not a Sky employee. Find out more

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

Probably fatal and will require a new box.  Remember to remove your viewing card if so...

 

(Resetting your TV won't help with a hard drive issue)

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎11 Aug 2024 06:12 PM - last edited: ‎11 Aug 2024 06:12 PM

Re: Hard drive problem

Posted by a Superuser, not a Sky employee. Find out more
@Park123 wrote:

I have reset my tv five times now and I have absolutely No service

You mean Sky box presumably? Sounds like a new one is needed. Troubleshooter will let you request one.

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