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Discussion topic: Hard drive issues

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This message was authored by: LP1502

Message posted on ‎22 Apr 2025 11:42 AM

Hard drive issues

We keep resetting the hard drive when an error comes up but it keeps happening so we lose all records every time.  Do I need a new sky q box?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎22 Apr 2025 12:07 PM

Re: Hard drive issues

Posted by a Superuser, not a Sky employee. Find out more

@LP1502 

Try following this link. It should lead to a replacement box if needed https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

If you do need a new box remember to remove the viewing card from the faulty box. 


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