Hard drive issues

[LP1502]

We keep resetting the hard drive when an error comes up but it keeps happening so we lose all records every time.  Do I need a new sky q box?

[Daniel0210]

@LP1502 

Try following this link. It should lead to a replacement box if needed https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

If you do need a new box remember to remove the viewing card from the faulty box.