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Discussion topic: Hard disk error
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This message was authored by: Mirage
Message posted on 26 Aug 2026 05:12 PM
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Hard disk error
Have done a factory reset still getting problem with your hard disk drive. Is the box needing replaced!
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Aug 2026 05:35 PM - last edited: 26 Aug 2026 05:36 PM
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Re: Hard disk error
@Mirage wrote:Have done a factory reset still getting problem with your hard disk drive. Is the box needing replaced!
Yes.
https://www.sky.com/help/articles/sky-q-hard-drive-errors
Remember to remove your viewing card.
I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Mirage
Message posted on 26 Aug 2026 06:38 PM
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Re: Hard disk error
An engineer is coming out. Thank you.
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