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Discussion topic: Hard disk error message

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Rob12
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This message was authored by Rob12 This message was authored by: Rob12

Hard disk error message

‎20 Feb 2024 07:14 PM

Can't watch on demand or recordings 

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oldfella
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Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Hard disk error message

‎20 Feb 2024 07:16 PM

Posted by a Superuser, not a Sky employee. Find out more
@Rob12 wrote:

Can't watch on demand or recordings 

Hi @Rob12 

Work through the following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
Ordering a new Q box usually means a doorstep swap.
Don’t forget to keep your viewing card from the failed box if you order a replacement.

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Chodley
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Re: Hard disk error message

‎20 Feb 2024 07:17 PM

Posted by a Superuser, not a Sky employee. Find out more

And check the power cable matches 😉

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