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Discussion topic: Hard disc drive

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This message was authored by: Karenjermy

Hard disc drive

How to reset without deleting everything that's recorded? At the moment I can get into my recordings to delete anything ?' 

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This message was authored by: oldfella

Re: Hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

@Karenjermy wrote:

How to reset without deleting everything that's recorded? At the moment I can get into my recordings to delete anything ?' 


Hi @Karenjermy 

Only a Reset Settings will preserve your recordings.

However if you have Hard drive issues this is unlikely to solve your problem.


No harm in in trying a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

This message was authored by: tommoryanliam

Re: Hard disc drive

It dose not work   By pressing 001

 

This message was authored by: PandJ2020

Re: Hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

@tommoryanliam wrote:

It dose not work   By pressing 001

 


It does if you do it correctly...  (You have to hit select after 0 0 1)

I am just another Sky customer and my views are my own even if you don't like the answers
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