Discussion topic: Hard Drive Technical Fault
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Message posted on 23 Aug 2026 02:21 PM
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Hard Drive Technical Fault
I can't change channels or rewind/pause TV as it repeatedly comes up with a technical fault
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Message posted on 23 Aug 2026 04:38 PM
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Re: Hard Drive Technical Fault
https://www.sky.com/help/articles/sky-q-hard-drive-errors
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 24 Aug 2026 10:47 AM
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Re: Hard Drive Technical Fault
It sounds like your TV box is stuck in a fault loop, preventing channel changes or playback controls. A quick fix is to fully power‑cycle the box (unplug for a few minutes, then reconnect), check that all cables are secure, and ensure the box has adequate ventilation. If the fault persists, a factory reset or contacting your nc quick pass login provider’s support may be necessary, as repeated technical errors often point to hardware or signal issues.
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