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Discussion topic: Handset not communicating with box

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This message was authored by Fraser7 This message was authored by: Fraser7

Handset not communicating with box

Handset not communicating with mini sky box

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Fraser7
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This message was authored by Fraser7 This message was authored by: Fraser7

Re: Handset not communicating with box

Mini Sky Box is not responding to handset. Batteries are fine. 

This message was authored by oldfella This message was authored by: oldfella

Re: Handset not communicating with box

Posted by a Superuser, not a Sky employee. Find out more

@Fraser7 wrote:

Handset not communicating with mini sky box


Hi @Fraser7 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

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