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Discussion topic: HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

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Avatar for KLOSS
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This message was authored by: KLOSS

Message posted on ‎18 Sep 2023 02:20 PM

HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

MY MUM IS IN HER EIGHTIES AND DEAF SO CANNOT USE THE PHONE TO RING TO TRY AND FIND OUT HOW LONG IS LEFT ON HER SKY TV CONTRACT

I HAVE TRIED RINGING ON HER BEHALF BUT BECAUSE I AM NOT THE ACCOUNT HOLDER I CANNOT GET THROUGH

 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎18 Sep 2023 02:30 PM

Re: HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

Posted by a Superuser, not a Sky employee. Find out more

We don't know either as we're other customers who can't see bills.

 

Can you log into her online account?  (Or even access to emails)

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎18 Sep 2023 02:34 PM

Re: HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

Posted by a Superuser, not a Sky employee. Find out more
@KLOSS wrote:

MY MUM IS IN HER EIGHTIES AND DEAF SO CANNOT USE THE PHONE TO RING 

@KLOSS 
In your Mums circumstances it may be worth her registering with the Sky Accessibility Team who may be able to help her now or in the future. Once registered there are also different methods of communication with this team
https://www.skyaccessibility.sky/  

 

Perhaps that is something you can help her with. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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