HOT MINIBOXES

[Carless01]

We have two miniboxes in regular use. We are now having problems with the boxes getting very hot and losing picure on the associated TV..  Nothing seems to cure this except to shut down the boxes overnight. As my wife has a back problem and needs to lie in [or on] the bed for long periods. this presents a problem to her [and her short temper].

@Carless01

[oldfella]

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@Carless01 wrote:

We have two miniboxes in regular use. We are now having problems with the boxes getting very hot and losing picure on the associated TV..  Nothing seems to cure this except to shut down the boxes overnight. As my wife has a back problem and needs to lie in [or on] the bed for long periods. this presents a problem to her [and her short temper].

@Carless01

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Hi @Carless01 

I have escalated your post to Sky.
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Carless01.