29 Aug 2023 11:54 AM
Hi - I have left Sky and need to return my equipment. (1) We replaced the Hdmi cable at some point. Do I just return this one? I do not think I still have the (faulty) Sky cable. (2) How much will I be charged if I return all equipment minus hdmi cable. TIA
29 Aug 2023 12:13 PM
@KEGKEG wrote:Hi - I have left Sky and need to return my equipment. (1) We replaced the Hdmi cable at some point. Do I just return this one? I do not think I still have the (faulty) Sky cable. (2) How much will I be charged if I return all equipment minus hdmi cable. TIA
They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want. Make sure you keep your proof of postage when you do return them because Unipart, the company who deal with Sky's hardware returns, are particularly inept with logging things efficiently.
29 Aug 2023 03:38 PM
@SlenderRobert thank you for taking the time to reply. Much appreciated and very helpful
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