HDCP Message

[Wales]

I've started to get the following message intermittently when I turn my Sky Q box on: - 

This screen does not support HDCP.  Try reconnecting your HDMI cable or use a different screen. 

My TV was brand new in February and I have replaced the HDMI Cable and changed the socket it goes into on the TV. It seems the only way to clear is rebooting the box for about 5 minutes. Whilst this resolves the issue it is a bit of a pain. 

Any ideas?

[Chodley]

Any TV bought in the last 3-4 years will have support for the right version of HDCP on all the sockets so it won't be that (though sensible to try in case of a fault on a socket)

What TV is it and what cable did you use?

Sounds like maybe an issue with the box itself.

[Wales]

It's a Panasonic although I don't know the make of HDMI cable. 

[Chodley]

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@Wales wrote:

It's a Panasonic although I don't know the make of HDMI cable. 

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But it's a certified high speed cable?

[Wales]

I believe so. It was supplied by the company from whom I bought the TV as I've had them to come out and check all was ok with the TV. 

[Chodley]

Hmm

think I'd be trying one I know about like

https://www.amazon.co.uk/AmazonBasics-High-Speed-Ultra-HDMI-Cable/dp/B014I8SSD0/ref=mp_s_a_1_1_ffob_...

[Wales]

Very many thanks 🤞