Glitching channels

[NB07]

Sports channels (UHD included) are glitching and going to a green screen a lot. Some channels have become unavailable 'technical fault' message displaying and/or crackiling with poor picture. I have already been in contact regarding broadband connection issues which have still been ongoing. 

[Lisa-P1987]

Hi there @NB07 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.