24 Mar 2024 10:47 PM
The technology with sky q and mini is so antiquated and totally unreliable. It's only ok if you have no extra minis and just the main box. Even that is unreliable unless your broadband is in close proximity to the sky q box. Don't waste your money. I've had sky for several years, enough is enough it's going.
24 Mar 2024 11:12 PM
Posted by a Superuser, not a Sky employee. Find out moreRock solid here but ymmv
25 Mar 2024 04:41 AM
Posted by a Superuser, not a Sky employee. Find out moreNo problems here either. Have you explained your reliability issues to Sky so that they can look to resolve the problem with your set up?
If you've set your mind on cancelling, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.
Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
Keep your viewing card in case you change your mind in the future.
25 Mar 2024 07:45 AM
Posted by a Superuser, not a Sky employee. Find out more@Daz1965 No problems here either with Sky Q main box connected to router via WiFi, one mini box and no booster required.
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